Harbour Care Group UK Ltd is a specialist social care provider based in Kent’s beautiful Herne Bay. We offer high-quality residential care, supported living and outreach support – tailored to each individual’s needs – for people with complex and enduring mental health needs, including learning disabilities and autism.
We are proud of our reputation and committed to quality
We've been helping people live their best lives for more than 30 years. We provide high quality person-centred social care services in Kent, London and Hertfordshire. Our Directors and Managers have a proven track record in supporting people on their journey to recovery.
We hand-pick our staff. They are among the best around - and we invest in their training and professional development to make sure they stay at the top of their game. Our recruitment process ensures we employ people with the right values, motivations and skills. And we make sure they reflect the diverse cultural backgrounds of our service users and of the local communities we serve.
We recognise that our services are only as good as the people we employ, which is why we invest in our staff to inspire them and help their professional development.
Management Team
Our Senior Management team have each been on their own journeys, and have gained extensive experience along the way. Between us, we have supported hundreds of adults by providing the specialist care for those with a history of complex and enduring mental health needs, including learning difficulties and autism. We take an outcome-focused approach, underpinned by expert risk management. And we are supported by a strong staff team with a positive work ethic ensuring that individuals are at the heart of the care and support they receive.
George Macalister
Managing Director
George Macalister is the company's director responsible for business and strategic development. George has over 30-years of experience in developing, commissioning and managing community-based mental health and learning disability services, gained in senior NHS management roles, and in social care.
Dr Meena Naguib
Director of Quality
Dr Naguib is the Nominated Individual for our registration with the Care Quality Commission, providing clinical direction and guidance on service quality.
Claire Garcia
Operational Manager & Registered Manager for Harbour Care Group
Claire has over 30-years of experience in the care sector, which includes working with both children and adults with learning and physical disabilities and mental illness.
David Whittaker
Service Manager Sussex Avenue
David has worked in Health and Social Care for twelve years, six of those years with Harbour Care Group.
David has a wealth of experience supporting individuals with mental health conditions and learning disabilities so they can achieve positive outcomes and fulfill their potential. He is currently working towards his level 5 qualification in Leadership and Management.
Michele Thompson
Dep. Manager Harbour Care Home
Michele has many years’ experience and has worked in the care sector since 2014 in a range of settings including care in the community, residential and outreach. She has supported those with Learning Disabilities and Mental Health.
Michele started at Harbour Care Group as a Support Worker and moved on to Team Leader and is now in the position of Deputy Manager. She is currently working towards her level 4 in Leadership and Management.
Melissa Ellis
Service Manager Harbour Lodge
Melissa started with Harbour Care Group in 2016 and has worked her way up to Service Manager. She achieved her level 5 in Leadership and Management in 2018.
Melissa leads a staff team at Harbour Lodge in ensuring that support is person centred and focuses on recovery, managing risk and working towards further independence so tenants can move on to their own accommodation.
Every member of our team is committed to our four core values:
Partnership Working
We work hard to establish and maintain positive working relationships with all stakeholders to ensure we offer the people we support a quality service.
Involvement and Commitment
We promote openness and accountability. Feedback is an essential tool for helping us improve our services to the people we support.
Diversity
We understand the importance of respecting the views of each person we support.
Equality and Respect
Our services are based on a sense of mutual respect between the people we support and staff. We can operate effectively and build trust through a non-judgmental approach.