"The service works well with a client group which can be difficult to place because of the level of risk and/or challenge posed. The organisation is active, dynamic and working hard to improve opportunities for its clients The organisation appears intelligent and responsive and works well with local and countywide services and with commissioners"

Commissioner

"Harbour Homes provide a professional and bespoke service to service users living in or moving into their care home. They work well with the service users in their home and are caring whilst being boundaried. Always enabling and promoting the service users independence. They are supportive and provide assistance where necessary, and are led by the client using a person centred approach. I would not have any hesitation in recommending this care home to other colleagues."

Social Work Assistant

"I have found the service at Harbour Homes very professional. Whenever I have visited the staff have been welcoming and accommodating. I am well informed regarding my service users progress and overall wellbeing. If there have been any concerns I have been able to contact Harbour Homes without any difficulty and liaise with staff in a timely fashion. The staff have always been very responsive. I am extremely satisfied that my service user is being given a good service which currently meets their needs."

Social Worker

"As I walked through the front door, I could feel that it was a safe, kind and welcoming environment to live in. All the staff at Harbour are always there to encourage and assist me to improve my daily living skills, which is a big help for me. They also never turn away from me if I need help of support and they do all they can to assist me of find a positive solution."

Current resident